At Action Balm, we are committed to protecting the privacy of our customers and visitors to our website. This privacy policy explains how we collect, use, and disclose personal information that we may receive from you through our website, email, or other communication channels.

What Information We Collect

We may collect personal information from you when you place an order, subscribe to our newsletter, or otherwise interact with our website or customer service team. This may include your name, email address, mailing address, phone number, and payment information.

We may also collect non-personal information such as your IP address, browser type, operating system, and other technical details that are automatically collected by our website.

How We Use Your Information

We use your personal information to process your orders, provide customer service, send promotional emails and newsletters, and improve our website and products. We may also use your information for analytics and marketing purposes.

We may share your information with third-party service providers who assist us with order processing, shipping, payment processing, marketing, and other functions. We may also disclose your information if required by law or in connection with a legal proceeding.

Your Choices

You may opt-out of receiving promotional emails and newsletters by following the instructions in the email or by contacting us directly. You may also access, update, or delete your personal information by contacting us at [contact email or phone number].

Cookies

Our website uses cookies to improve your browsing experience and to help us understand how our website is being used. Cookies are small text files that are stored on your device. You may disable cookies in your browser settings, but this may affect the functionality of our website.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at 0800 633 147 or info@actionbalm.nz